Frequently Asked Questions
Everything you need to know about booking a van transfer with Palawan Transfers. Can't find your answer? Message us directly on WhatsApp.
Booking & Pricing
Book directly through any route page on our website using the inquiry form, or message us on WhatsApp for instant confirmation. We recommend booking at least 24 hours in advance, especially during peak season (November to May).
Shared van transfers start at ₱750 per person depending on the route. Private van transfers start at ₱7,500 for the whole vehicle, fitting up to 10 passengers.
For most bookings, confirmation via WhatsApp is enough to secure your seat. For private van bookings during peak season, a small deposit may be requested to guarantee your departure time.
Yes. Message us on WhatsApp at least 24 hours before your scheduled departure to reschedule or cancel. Refer to our Terms and Conditions for the full cancellation policy.
Pickup & Drop-off
Yes. We offer pickup from Puerto Princesa International Airport (PPS) for all routes. Your driver waits at the arrival hall with a name board. For private vans, your driver tracks your flight and waits free of charge if it's delayed.
Yes. We offer hotel pickup throughout Puerto Princesa city. Just provide your hotel name when booking and we'll confirm pickup time the day before.
For most accommodations, yes. Some remote beach resorts without direct road access may require a short tricycle or boat ride from the main drop-off point — we'll let you know in advance if this applies to you.
For private van bookings, your driver monitors your flight in real time and waits at no extra charge. For shared van bookings, message us immediately on WhatsApp and we'll move you to the next available departure.
Vehicles & Comfort
Modern, fully air-conditioned Toyota Hi-Ace vans or equivalent. All vehicles are regularly maintained and cleaned before every trip.
Shared vans seat up to 12 passengers. Private vans comfortably fit up to 10 passengers along with luggage.
Each passenger can bring one large bag and one carry-on. If youre traveling with extra luggage, sports equipment, or oversized items, let us know when booking so we can plan accordingly.
Yes. Both shared and private transfers include a scenic stop in Roxas or Taytay where you can use the restroom and grab food at your own expense.
Routes & Schedule
We operate daily between Puerto Princesa, El Nido, Port Barton, and San Vicente. See our full route list on the homepage or in the navigation menu.
Approximately 5 to 6 hours covering 264 km. Private vans tend to be faster since they travel directly to your destination.
Multiple departures run daily starting from 5:00 AM. Exact times vary by route — check the schedule section on each route page for full departure times.
Yes, for private van bookings. Choose any departure time that works for your schedule and we'll arrange it.
Still Have Questions?
Our team is available daily from 5:00 AM to 9:00 PM and usually replies within minutes.
